By Caroline M. Cole Colleagues walking into a meeting mid-discussion. Classmates strolling into a lecture in progress. Patrons looking for a seat once the movie or performance has begun. Patients checking in after scheduled appointments. Guests showing up as others … Continue reading
By Caroline M. Cole Poking others on Facebook and sending connect invites on LinkedIn, we have more opportunities to extend our social and professional networks. Yet while connections and interactions increasingly take place online, there are times we need to … Continue reading
By Caroline M. Cole You’ve made it. Maybe you were accepted into your top-tier school, possibly you just landed your dream position, perhaps you survived the company’s latest reorganization, or maybe you were recently promoted. Basking in the moment, you … Continue reading
By Caroline M. Cole At this time of year, many of you may be embarking on a new professional adventure in the form of a full-time job, an internship, or a volunteer opportunity. Or, perhaps, you’re gearing up to change … Continue reading
By Caroline M. Cole It can be a commencement speech. Perhaps a greeting card sentiment or yearbook inscription. Maybe it’s a banquet toast. Possibly it’s an informal conversation in the kitchenette or around the photocopier at work. It can even … Continue reading
By Caroline M. Cole Many employees think about raises, bonuses, and promotions throughout the year, but few think about the ways they might build or make their case for merit-based compensation until they receive a formal notice of evaluation, and … Continue reading
By Caroline M. Cole Traditionally a sign of hospitality, trust, gratitude, agreement, congratulations, solidarity, peace, condolences, greeting, and sportsmanship, the handshake remains a gesture for establishing and maintaining a rapport with others. In the United States, studies have shown that … Continue reading
