By Caroline M. Cole A beautifully plated appetizer, justifying a chef’s reputation or a restaurant’s multi-star rating. An elegantly designed smart phone or tablet that prompts consumers to wait in line for hours or even days. An impeccably executed pas … Continue reading
By Caroline M. Cole “Performance Reviews, Part I: How to Write Evaluations that Serve Employees and Organizations Alike” examines strategies for assessing others but, on occasion, we may need to evaluate ourselves. Self-evaluations, for example, are increasingly common in organizations … Continue reading
By Caroline M. Cole In the coming months, organizations may see an uptick in the number of employees stepping up their game; adopting their best behaviors; and working to make the strongest impression on supervisors, coworkers, subordinates, and clients—sure signs … Continue reading
By Caroline M. Cole You’re working on a report that’s due by the end of the day and the phone rings; it’s a client you haven’t talked to for a while, wanting to discuss an idea for a new campaign. … Continue reading
By Caroline M. Cole DeBeers claims a “diamond is forever,” Exxon wants to be “a tiger in your tank,” Timex “takes a licking and keeps on ticking,” Energizer “keeps going and going and going,” and “Like a good neighbor, State … Continue reading
By Caroline M. Cole You’ve made it. Maybe you were accepted into your top-tier school, possibly you just landed your dream position, perhaps you survived the company’s latest reorganization, or maybe you were recently promoted. Basking in the moment, you … Continue reading
By Caroline M. Cole At this time of year, many of you may be embarking on a new professional adventure in the form of a full-time job, an internship, or a volunteer opportunity. Or, perhaps, you’re gearing up to change … Continue reading
By Caroline M. Cole It can be a commencement speech. Perhaps a greeting card sentiment or yearbook inscription. Maybe it’s a banquet toast. Possibly it’s an informal conversation in the kitchenette or around the photocopier at work. It can even … Continue reading
By Caroline M. Cole Many employees think about raises, bonuses, and promotions throughout the year, but few think about the ways they might build or make their case for merit-based compensation until they receive a formal notice of evaluation, and … Continue reading
