Voicemails that Speak Volumes

By Caroline M. Cole The omnipresent smartphone is making tweets, texts and, when necessary, emails favorite modes of conveying information, requiring less oral communication on the go. In fact, many people say they no longer check voicemail, or listen to … Continue reading

Start Preparing for Your Performance Review Today

By Caroline M. Cole Many employees think about raises, bonuses, and promotions throughout the year, but few think about the ways they might build or make their case for merit-based compensation until they receive a formal notice of evaluation, and … Continue reading

Addicted to Devices, and the Messages We Transmit

By Caroline M. Cole Appearing in the 1965 Time-Life publication Early Man, a Rudolph Zallinger illustration depicts 15 figures walking from left to right, ordered to suggest the evolutionary path of ape-like beings to Homo sapiens. The March of Progress, … Continue reading

Using Signature Blocks to Reinforce Your Image

By Caroline M. Cole What do Confucius, Abraham Lincoln, campaign slogans, Nikola Tesla, blockbuster movies, Winnie the Pooh, Nelson Mandela, Leonardo da Vinci, Maya Angelou, religious passages, and ASCII art have in common? They have all made appearances in an … Continue reading

The Post-Interview Thank You: Moving Beyond Perfunctory and into Authenticity

By Caroline M. Cole Although 85–90% of companies say that a post-interview thank you note could enhance an applicant’s standing, fewer than 50% of candidates actually send such documents after talking with company representatives, for various reasons. Some applicants argue … Continue reading

Shake Hands with Sincerity and Confidence

By Caroline M. Cole Traditionally a sign of hospitality, trust, gratitude, agreement, congratulations, solidarity, peace, condolences, greeting, and sportsmanship, the handshake remains a gesture for establishing and maintaining a rapport with others. In the United States, studies have shown that … Continue reading

Blogging toward the Areté of Communication

By Caroline M. Cole Recognizing that business is about relationships and that communication is the foundation of those relationships, Ethos Professional Communication in general, and this blog in particular, encourage discussions on communication-oriented topics to help all participants learn, practice, … Continue reading